Community

Inquiry

The company seeks your consent in accordance with Article 15 and Article 22 of the Personal Information Protection Act for the collection and use of personal information for the provision of online counseling services.

  • Private *
  • Title *
  • Name *
  • Company *
  • Tel *
  • Type of inquiry *
  • Content *
  • File
  • Link
  • Password *
  • The company (hereinafter referred to as 'the Company') regards customer's personal information as important and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection." Through the privacy policy, the Company informs customers about the purposes and methods of using the personal information provided by customers, as well as the measures taken for personal information protection.
    If the company amends the privacy policy, it will notify customers through the website notice (or individual notice).
    This policy will be effective from November 1, 2023.

    Article 1 (Purpose of Using Personal Information)
    The company processes personal information for the following purposes. The collected personal information will not be used for purposes other than those specified, and in the event of a change in the purpose of use, separate consent will be obtained or necessary measures will be taken in accordance with Article 18 of the Personal Information Protection Act.
    • Inquiry
    We use personal information for purposes such as customer identity verification, inquiry confirmation, contact for fact-checking, notification, and communication of processing results.

    Article 2 (Personal Information Collection Page and Items)
    • Collection Page: Used sales and other consultations
    • Items collected:
    - Name, Contact information

    Article 3 (Retention and Use Period of Personal Information)
    The company retains collected personal information based on the following criteria:
    • Personal information collected through customer support menus: 1 year
    • Internet log records: 3 months
    • Exceptional circumstances: In case of ongoing investigations or inquiries due to violation of relevant laws, until the conclusion of such investigations or inquiries.

    Article 4 (Right to Refuse Collection of Personal Information)
    (1) Users go through the consent process for the collection of personal information by the company, and the collection is done only when the user's consent is obtained.
    (2) Users have the right to refuse the collection of personal information by not giving consent.